About you
Do you have a knack for writing technical documentation for software products? Would you relish the challenge of helping our customers get the most out of our products?
Do you enjoy working collaboratively with different departments in a fast-paced environment? Would you thrive working on multiple projects simultaneously to translate technical information into easily understandable content for both internal and external audiences?
If this sounds like you, please read on.
Job role and responsibilities
As a Technical Documentation Author, you will be responsible for creating comprehensive software manuals and standard operating procedures (SOPs) for MSP’s PerfectPart customers to ensure clarity, consistency, and user-friendliness in our software products and on our website to make sure they get the most value from what they have purchased.
You will work closely with software developers, marketing, product managers, and quality assurance teams to understand the full scope of our software solutions and translate technical information into easily understandable documentation for both internal and external audiences.
Please see the full job description in the PDF specification.
Essential skills and experience
- Proven experience in technical writing of documentation for software products.
- Strong understanding of software development methodologies and concepts.
- Proficiency in tools such as Microsoft Word, Google Docs, Adobe Creative applications, and documentation management systems.
- Excellent written and verbal communication skills, with meticulous attention to detail.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Ability to deliver on tight deadlines.
- A keen eye for design and presentation of technical documentation.
Desirable skills and experience
- Knowledge of engineering, manufacturing and technical writing, or a related field.
- Familiarity with version control systems (ie, Git).
- Degree in Technical Communications, Journalism or similar.