Overview

You will coordinate the day-to-day operation of the Northumberland site at MSP, helping to maintain a safe, secure and effective working environment across two buildings. The role covers facilities and supplier management, health and safety coordination, visitor and tenant support, vehicles and travel, and acts as a key contact for operational site matters. This is an onsite role with occasional travel and out-of-hours support where required for site emergencies or maintenance.

Responsibilities

Oversee and coordinate daily site and facilities operations across both buildings.
Manage operational relationships with suppliers and coordinate the resolution of service issues.
Coordinate site health and safety activities, including relevant equipment and visitor management arrangements.
Support four sitting tenants and respond to tenant-related operational queries.
Coordinate arrangements for three site vehicles, including pool car queries.
Coordinate travel arrangements and operational support for approximately ten regular travellers.
Respond to queries relating to building security and alarms, office supplies, facilities, environment, highlight health and safety issues, escalating matters where appropriate.
Provide routine information, advice and guidance to colleagues across departments and functions, including influencing on operational issues where needed.
Support site emergency or maintenance matters outside normal working hours when required.
Follow EH&S guidance and processes, escalating safety concerns immediately in line with the company’s policies and procedures.
Ensure the office operates efficiently by identifying and implementing office process improvements.

Qualifications, Skills and Experience

Practical experience relevant to facilities, site operations, supplier coordination or a comparable operational environment.
Ability to take ownership of day-to-day operational issues and coordinate them through to resolution.
Clear communication skills, with the ability to provide information, advice and guidance to colleagues, suppliers and tenants.
Ability to organise multiple site activities and work with colleagues across departments, functions and senior leadership teams.
Sound judgement and the ability to make decisions autonomously within policy guidelines.
Ability to drive and hold a valid driving licence.
Availability to work onsite and provide out-of-hours support when required for site emergencies or maintenance.